The session started with an interesting activity known as the idiots crossing the valley.It is an important management concept of Team Management and Team Work,the concept which binds an organization together.
Activity:Three people had to cross a valley together carrying a single wooden rod
upon their shoulders.The Distance between one side of valley and other
side was greater than one step and less than 2 steps.The Task was to cross the valley
together with the wooden rod.
Choice of three people:Now the question arises that the three people should be chosen on what grounds?
Now when we performed the activity in class ,three interested people came forward and formed a group for the task.This kind of group is called Informal team,where people with common interests participate and contribute to the activity.
In organizations,this kind of arrangement is temporary and is called "task force". Organizations don't look at people,they look at work.Managers are solution designers and understand work very well.
In organizations,this kind of arrangement is temporary and is called "task force". Organizations don't look at people,they look at work.Managers are solution designers and understand work very well.
Incentive Mechanism:They must be provided with some incentive to perform this exercise as danger step is also involved.Now two types of incentive could be given
- External:Cash Reward,Life Insurance
- Internal :Appreciation from senior Management
Components of Excellence:
Now let us try to have a look at the components of
excellence. We learned
Excellence = Efficiency X Effectiveness
Now how to elaborate it. Well, in simple words,
Efficiency deals with whether the given work is executed properly, whereas
Effectiveness deals with whether the work given was rightly estimated.
Efficiency can be attributed to engineers, whereas Effectiveness
remains a managerial concern. (Without any bias, any person who is able to
imbibe the two features is both an engineer and a manager.)
The importance of organization structure is clearly
evident from this.
The instructions that need to be followed by the
people when attempting to cross the valley are not important in terms of our
understanding of the management aspect of the problem, however one can list
them as:
- The process needs to be coordinated and well-structured.
- The movement need to be synchronous.
- The persons should have faith in the solution.
Now there is a sharp distinction between Steps viz
- Safe
- Half Safe
- Dangerous
However the role
of the management is to make all steps as one and remove the distinction.
So the onus is on management to instill confidence among workers
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